Refund policy

MamaFaja Return & Refund Policy

Return Requests

MamaFaja reviews return requests within 30 days of delivery. To be eligible, items must be unworn, unused, with tags attached, and in their original packaging. Proof of purchase is required.

How to Request a Return

Email support@mamafaja.us with your order number and the reason for your return. Please do not mail any items back before receiving return instructions from us.

Return eligibility and instructions will be confirmed after your request is reviewed.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact support@mamafaja.us promptly with your order number and photos, if available. We will review the issue and work with you on an appropriate resolution.

Refunds

Once a return or reported issue has been reviewed, we will notify you of the outcome. Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional time to post the refund.

For return or refund questions, contact support@mamafaja.us